Course Access & Digital Delivery Policy

Effective Date: August 4, 2025

Thank you for investing in "The AI Advantage." We are committed to providing a seamless and immediate learning experience. This policy outlines how you will receive access to the digital course materials you have purchased.

1. Method of Delivery All course materials are 100% digital. Upon successful payment confirmation, access is delivered electronically. No physical products will be shipped.

2. Delivery Timeline & Service Level Commitment Our goal is to provide immediate access to your course.

• Standard Delivery: Access is typically instantaneous. Upon successful payment, an automated welcome email containing your unique login credentials and a link to the course portal is dispatched to the email address provided during checkout. You can expect this email to arrive within 5 to 15 minutes.

• Guaranteed Maximum Delivery Time: We officially commit to and guarantee that course access will be delivered within a maximum timeframe of one (1) hour from the time of a successful transaction.

3. Accessing Your Course All course materials, including videos, guides, and resources, are hosted on our secure online course portal, which is accessible 24/7 from any device with an internet connection.

4. If You Do Not Receive Access If you have not received your welcome email within the guaranteed one-hour timeframe, please follow these steps:

• First, please check your email's Spam, Junk, or Promotions folder.

• If the email is not there, please contact our support team immediately.

5. Support & Contact Information If you encounter any issues accessing your course, we are here to help.

• Contact Email: [support@thesecondactfoundry.com]

• Support Hours: We aim to respond to all inquiries within 24 business hours.